Terms Of Use
For Monthly Payments & Auto-Renew
The following Terms of Use (TOU) constitute Pipeline ROI, LLC (“PROI”) policies on Monthly Payments and Auto-Renew options. All payments are shown in US Dollars. Payments are to be made in US dollars and must be drawn from a US bank. This TOU may be changed at any time in PROI’s sole discretion.
Service(s) means PROI products or services that renew monthly.
Application(s) means the Pipeline ROI suite of products or services.
Service Purchase Date means the date the Service(s) or Application(s) was initially purchased.
1. Payment Options
We offer monthly payment options. Unless you elect to opt-out, your Service(s) or Application(s) will automatically be renewed (Auto-Renew) at the end of each month period.
a. Monthly Payments
The Billing Cycle begins on the Service Purchase Date. To view your payment schedule, go to myaccount.pipelineroi.com. The payment schedule will indicate payment processing dates and amounts. The initial monthly payment will be due on the Service Purchase Date and the subsequent monthly payments will be due on approximately the same day each month thereafter. If monthly payment option is selected during the sign-up process and you are assessed a one-time start-up fee, said fee will be collected in whole on the first payment.
Once you provide PROI your credit card information and activate the monthly payment option, you authorize PROI to automatically charge your credit or debit card for charges that apply to your Service or Application. Said charges will be posted to your credit card each month.
You are responsible for directly updating, or notifying PROI, of any changes to your credit card information (including, but not limited to, card number, expiration date, billing address, or card status). You can update the credit card information on file for monthly payments at any time by going to myaccount.pipelineroi.com or by calling 1-866-300-1550. To ensure that the new information is used for your monthly payments, please update the credit card information at least 48 hours before your next payment is due.
Services or Applications with payments that are past due will be automatically suspended. To reactivate your Service, you must contact PROI at 1-866-300-1550.
b. Auto-Renew
For customers who have their Service(s) or Application(s) automatically renewed (Auto-Renew), once you provide PROI your credit card information, you authorize PROI to automatically charge your credit or debit card for charges that apply to your Service. Charges will continue to be posted to your credit card at your next expiration date. Services and Applications will Auto-Renew until cancelled.
You are responsible for directly updating, or notifying PROI, of any changes to your credit card information (including, but not limited to, card number, expiration date, billing address, or card status). You can update the credit card information on file at any time by going to myaccount.pipelineroi.com or by calling 1-866-300-1550. To ensure that the new information is used for an Auto-Renew payment, please update the credit card information before your payment is due.
Services or Applications that are past due will be automatically suspended. To reactivate your Service, you must contact PROI at 1-866-300-1550.
2. Cancellations
If you want to cancel the monthly payment option, you must contact the Sales Department at 1-866-300-1550. Please be aware that there are no refunds of money paid. Services will be stopped and your monthly charges will be cancelled.
Requests for the cancellation of Auto-Renew Services or Applications must be received by PROI a minimum of two (2) business days prior to the end of your Service or Application.
Cancellations submitted outside these time lines may result in an automatic renewal of your Service or Application, or in the case of the monthly payment option, may result in your credit card being charged another monthly payment.
Cancellations become effective on the day processed by PROI. Cancellation of Auto-Renew Services does not relieve the customer from paying any outstanding balance owed for the Service or Application. PROI reserves the right to cancel any Service or Application, at any time, without notice, for any reason PROI considers appropriate.
3. Credit Card Disputes/Chargebacks
Any customer who disputes a credit card payment is subject to a chargeback fee of $25.00, suspension and account termination at PROI’s discretion.
4. Billing/Price Changes
PROI’s policies and prices are subject to change. In the event of a price increase, PROI will provide at least 30 days' notice prior to the next billing cycle.
5. Sales Taxes
PROI is required to collect and remit Sales Tax, where applicable, for the entire purchase price of the Service regardless of whether the monthly payment option is chosen.